Terms and Conditions

Terms governing the provision of our cybersecurity consulting services.

Effective Date: 19 February 2026
Last Updated: 19 February 2026

These Terms and Conditions ("Terms") govern the provision of services by Tech Blaze Pty Ltd ("Tech Blaze", "we", "us", "our") to you, the client ("Client", "you", "your"). By engaging Tech Blaze to provide services, you agree to be bound by these Terms.

Please read these Terms carefully before entering into any engagement with Tech Blaze.

1. About Tech Blaze

Tech Blaze Pty Ltd is a cybersecurity consultancy based in Canberra, Australian Capital Territory. We provide professional cybersecurity services including, but not limited to, IRAP assessments, Essential Eight maturity assessments and uplift, virtual Chief Information Security Officer (vCISO) services, cloud security assessments, security awareness training, and Defence Industry Security Program (DISP) readiness consulting.

2. Scope of Services

2.1 Service Descriptions

The specific services to be provided under any engagement will be described in a Statement of Work ("SOW"), proposal, or engagement letter agreed upon by both parties prior to commencement. These Terms apply to all services unless expressly varied in writing.

2.2 Service Limitations

Our services constitute professional advice and assessment based on information available to us at the time of the engagement. Specifically:

  • No guarantee of security. Cybersecurity assessments identify risks and vulnerabilities based on defined methodologies and timeframes. No assessment can guarantee the absence of all security risks or vulnerabilities.
  • Point-in-time assessments. Unless otherwise stated, our assessments reflect the state of your systems and controls at the time of assessment. Security postures change over time.
  • Reliance on information provided. The accuracy and completeness of our deliverables depend on the accuracy and completeness of information, access, and cooperation you provide.
  • Not legal advice. Our services do not constitute legal advice. Where legal interpretation of regulatory requirements is needed, we recommend you seek independent legal counsel.
  • Regulatory outcomes. Where our services relate to government accreditation or certification (including IRAP assessments), we do not guarantee any particular outcome from the relevant assessing authority. Final certification decisions rest with the applicable government agency.

2.3 Personnel

Tech Blaze will assign appropriately qualified personnel to your engagement. We reserve the right to substitute personnel of equivalent or greater qualification, provided this does not materially affect the quality or timeliness of the services.

3. Client Obligations

To enable us to deliver services effectively, you agree to:

  1. Provide timely access to relevant systems, personnel, documentation, and facilities as reasonably required;
  2. Designate a primary point of contact with authority to make decisions on your behalf regarding the engagement;
  3. Ensure the accuracy and completeness of information provided to us;
  4. Obtain any third-party consents required for us to access systems or data;
  5. Notify us promptly of any changes to your environment or circumstances that may affect the engagement; and
  6. Comply with all applicable laws and regulations in connection with the engagement.

4. Intellectual Property

4.1 Client Materials

All documents, data, and information provided by you to Tech Blaze ("Client Materials") remain your property. We will use Client Materials solely for the purpose of delivering the agreed services.

4.2 Deliverables

Upon full payment of all fees, ownership of assessment reports, findings documents, and other bespoke deliverables prepared specifically for your engagement ("Deliverables") vests in you.

4.3 Tech Blaze Methodology and Tools

All methodologies, frameworks, tools, templates, processes, know-how, and pre-existing intellectual property used or developed by Tech Blaze ("Tech Blaze IP") remain the exclusive property of Tech Blaze. You are granted a non-exclusive, non-transferable licence to use Tech Blaze IP solely as incorporated into your Deliverables and solely for your internal business purposes.

4.4 General Knowledge

Nothing in these Terms prevents Tech Blaze from using general knowledge, skills, experience, and techniques acquired or developed during the engagement, provided such use does not disclose your Confidential Information.

5. Confidentiality

5.1 Obligations

Each party ("Receiving Party") agrees to keep confidential all information disclosed by the other party ("Disclosing Party") that is designated as confidential or that a reasonable person would consider confidential given its nature and the circumstances of disclosure ("Confidential Information"). The Receiving Party will:

  1. Use Confidential Information solely for the purposes of the engagement;
  2. Not disclose Confidential Information to any third party without the prior written consent of the Disclosing Party, except to employees, contractors, or advisers who need to know and who are bound by equivalent confidentiality obligations;
  3. Take reasonable measures to protect the confidentiality of such information, being no less than the measures it uses to protect its own confidential information; and
  4. Promptly notify the Disclosing Party of any suspected or actual unauthorised disclosure.

5.2 Security-Specific Obligations

Given the nature of our services, Tech Blaze acknowledges that Client Confidential Information may include security vulnerabilities, risk assessments, system architectures, and other highly sensitive material. Tech Blaze will handle such information in accordance with the Australian Government's Protective Security Policy Framework (PSPF) where applicable, and will apply security controls commensurate with the sensitivity of the information.

5.3 Exceptions

Confidentiality obligations do not apply to information that:

  1. Is or becomes publicly available through no fault of the Receiving Party;
  2. Was already known to the Receiving Party prior to disclosure;
  3. Is independently developed without reference to the Confidential Information;
  4. Is disclosed pursuant to a legal requirement, court order, or regulatory demand, provided the Receiving Party gives the Disclosing Party prompt notice where legally permitted; or
  5. Is disclosed with the prior written consent of the Disclosing Party.

5.4 Duration

Confidentiality obligations survive termination or expiry of the engagement for a period of five (5) years, or such longer period as may be required by applicable law or regulation.

6. Fees and Payment

6.1 Fees

Fees for services will be set out in the applicable SOW, proposal, or engagement letter. Unless otherwise agreed, fees are quoted exclusive of GST.

6.2 Invoicing and Payment Terms

Invoices will be issued in accordance with the payment schedule set out in the SOW. Unless otherwise agreed:

  1. Invoices are payable within fourteen (14) days of the invoice date;
  2. Payment must be made by electronic funds transfer to the account specified on the invoice; and
  3. All amounts are in Australian Dollars (AUD).

6.3 Late Payment

If payment is not received by the due date, Tech Blaze reserves the right to:

  1. Charge interest on the overdue amount at the rate of 2% per annum above the Reserve Bank of Australia cash rate, calculated daily;
  2. Suspend work on the engagement until outstanding amounts are paid; and
  3. Recover reasonable costs of debt collection, including legal fees.

6.4 Expenses

Reasonable travel, accommodation, and out-of-pocket expenses incurred in the delivery of services will be reimbursed by the Client, provided such expenses are pre-approved or outlined in the SOW.

6.5 Variations

Any changes to the agreed scope of services that affect fees will be documented in a variation to the SOW and agreed in writing before additional work commences.

7. Limitation of Liability

7.1 Cap on Liability

To the maximum extent permitted by law, Tech Blaze's total aggregate liability arising out of or in connection with an engagement, whether in contract, tort (including negligence), statute, or otherwise, is limited to the total fees paid or payable by the Client under the applicable SOW for the twelve (12) month period preceding the event giving rise to the claim.

7.2 Exclusion of Consequential Loss

To the maximum extent permitted by law, Tech Blaze will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, loss of profits, loss of data, business interruption, or loss of business opportunity, regardless of the cause of action or the theory of liability.

7.3 Consumer Guarantees

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Competition and Consumer Act 2010 (Cth) or any other applicable law that cannot be excluded, restricted, or modified by agreement.

7.4 Mitigation

Each party must take reasonable steps to mitigate any loss or damage arising out of or in connection with the engagement.

8. Termination

8.1 Termination for Convenience

Either party may terminate an engagement by providing thirty (30) days' written notice to the other party, unless a different notice period is specified in the SOW.

8.2 Termination for Cause

Either party may terminate an engagement immediately by written notice if the other party:

  1. Commits a material breach of these Terms and fails to remedy that breach within fourteen (14) days of receiving written notice of the breach;
  2. Becomes insolvent, enters voluntary administration, receivership, or liquidation; or
  3. Is unable to perform its obligations due to a force majeure event that continues for more than sixty (60) days.

8.3 Effect of Termination

Upon termination:

  1. The Client must pay for all services rendered and expenses incurred up to the date of termination;
  2. Tech Blaze will deliver to the Client all completed and in-progress Deliverables, subject to payment;
  3. Each party must return or destroy the other party's Confidential Information, except as required to be retained by law or professional standards; and
  4. Clauses that by their nature should survive termination (including confidentiality, intellectual property, limitation of liability, and dispute resolution) will continue in force.

9. Dispute Resolution

9.1 Negotiation

The parties agree to attempt to resolve any dispute arising out of or in connection with these Terms or any engagement through good faith negotiation. A party must give written notice of the dispute to the other party, and the parties must use reasonable endeavours to resolve the dispute within twenty-one (21) days.

9.2 Mediation

If the dispute is not resolved by negotiation within twenty-one (21) days, either party may refer the dispute to mediation administered by the Australian Disputes Centre (ADC) in accordance with the ADC Mediation Guidelines. The mediation will be held in Canberra, ACT.

9.3 Litigation

If the dispute is not resolved by mediation within sixty (60) days of referral, either party may commence proceedings in the courts of the Australian Capital Territory. Each party irrevocably submits to the non-exclusive jurisdiction of those courts.

10. General Provisions

10.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the Australian Capital Territory. Each party submits to the non-exclusive jurisdiction of the courts of the Australian Capital Territory and any courts that may hear appeals from those courts.

10.2 Entire Agreement

These Terms, together with the applicable SOW, proposal, or engagement letter, constitute the entire agreement between the parties in respect of the engagement and supersede all prior discussions, negotiations, and agreements.

10.3 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

10.4 Waiver

A failure or delay by a party to exercise any right under these Terms does not constitute a waiver of that right.

10.5 Assignment

Neither party may assign or transfer its rights or obligations under these Terms without the prior written consent of the other party, except that Tech Blaze may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of its assets.

10.6 Notices

Notices under these Terms must be in writing and delivered by email to the address provided by the relevant party for the engagement. Notices are deemed received on the next business day after sending.

10.7 Force Majeure

Neither party will be liable for any failure or delay in performing its obligations where that failure or delay results from circumstances beyond its reasonable control, including but not limited to natural disasters, pandemics, government actions, cyber attacks, or infrastructure failures.

10.8 Independent Contractor

Tech Blaze is an independent contractor. Nothing in these Terms creates an employment, partnership, joint venture, or agency relationship between the parties.

Contact

If you have questions about these Terms, please contact us:

Tech Blaze Pty Ltd
Canberra, Australian Capital Territory
Contact: Contact Us
Web: techblaze.com.au